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TRILUX One

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TRILUX ONE is your personal e-business platform. It bundles all important information and supports you in all processes related to your new lighting. From research and planning to ordering and aftersales - with the simply structured platform and many clever tools, you have everything under control in all project phases.

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1. Project planning

From the first interest to the concrete inquiry: With your watch list, you always have all data at a glance. TRILUX ONE also supports you with data sheets, installation instructions and planning data.

2. Document data

The self-service functions provide access to all relevant documents. You receive additional information tailored to your offers and orders, for example product availability and delivery tracking.

3. Order

You can initiate your orders directly from TRILUX ONE. This increases transparency and offers the possibility to enter individual information, such as your own order number, a desired delivery date or an alternative consignee.

4. Complaint

Complaints can be recorded and processed directly online. This is convenient, for example, via the order confirmation or the delivery bill. You can also track the status of the complaint online.

Your personal Workplace

Functions at a glance

  • The dashboard.

    Your personal workplace.

    1. Central work area in the TRILUX portal
    2. Allows Deep access to all functions of the portal".

  • watchlist

    The central working area for your projects.

    1. The watch list is the heart of the game
    2. Provides an overview of projects, noticed products and references
    3. Projects can be created and managed at any time via the watch list

  • Self services.

    Everything in view and under control.

    1. Manage your orders
    2. query their status
    3. View delivery dates
    4. Submit complaints directly

  • Product comparison.

    The comparison helps with the product decision.

    1. llows comparison of two to four products
    2. By clicking on the icon you add a product to the product comparison
    3. You can just as easily delete it again by clicking on it

  • Send

    Large amounts of data, simply send by link.

    1. Downloads can simply be sent as a download link by e-mail
    2. No need to send large amounts of data

TRILUX ONE

Simply use TRILUX one functions and services

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Interfaces

we are open for your system

Elbridge

With ELBRIDGE you can place your orders with a wholesaler. Simply add products to the shopping cart and transfer them from there to a wholesaler's web store.

IDS-Connect

With IDS-Connect you have the possibility to exchange or synchronize data between your ERP system and TRILUX ONE. This avoids double entries in TRILUX ONE and the craftsman software.

EDI

EDI enables the electronic exchange of business documents, such as orders, delivery bills and invoices. These documents are exchanged as structured data and without manual intervention.

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HEADQUARTERS

TRILUX Middle East Representative Office

TRILUX Vertrieb GmbH
Building: 5EA, Office 808 & 810
P.O. Box: 371040
Dubai Airport Free Zone (DAFZA)
Dubai, United Arab Emirates

 Tel.: +971 4 609 19 91
Fax: +971 4 609 18 26
E-Mail: middleeast@trilux.com
Hungária
+36 1 4 81 04 69
Česká republika
+420 2 72 70 63 51
Slovakia
+421 2 43 42 26 11
TRILUX Middle East
+971 4 60 91 991
Customer service
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