After sales service

Manufacturers of quality products attach great importance to cooperative relationships with customers – architects, designers, wholesale and retail, installers and consumers – subsiding after the sale is concluded. To this effect, they offer

  • long-term additional delivery security for luminaires and components;

  • qualified technical support and expert consulting;

  • warranties often longer than usual for electrotechnical products;

  • flexibility when it comes to complaints;

  • partnerships with wholesale and retail, installers and consumers

3.2.1.2.2 Product quality
3.2.1.2.4 Quality management

SUBJECT SEARCH

  1. Luminaires
    1. Luminaires
    2. The enhanced concept of quality
      1. Pre sales service
      2. Product quality
      3. After sales service
      4. Quality management
      5. Example of planning aids
      6. Example of product informations
    3. Photometric classification
    4. Photometric properties
    5. Photo biological safety
    6. Mounting and electrical connection
    7. Luminaire labelling
    8. Luminaire operation
    9. LED luminaire operation
    10. Operation of FL luminaires
    11. Electrical safety
    12. Fire protection
    13. Electromagnetic safety
    14. Mechanical safety
    15. Chemical and miscellaneous impact
    16. Acoustic properties
    17. Ventilation properties
  2. Specific requirements on luminaires
  3. Luminaire selection
  4. Light management
  5. Light sources
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